Our Policy

Prices

Seasonal pricing: Prices vary based on the season or time of year, such as school holidays or public holidays.
Dynamic pricing: Prices change based on demand or market conditions, such as weather or peak seasons.
Variable pricing: Prices change based on rules, such as different days of the week or times of day.
Competitive pricing: Prices are adjusted based on competitors’ prices.
Group pricing: Discounts are offered to groups traveling together.
Last-minute deals: Discounts or special packages are offered to customers who decide to go on a trip at the last minute. Rates provided are Nett & non-commissionable

Booking is Non-Refundable/Amendable and Non transferable

Fare Prices, Visa processing timelines are subject to change without any prior notice due to circumstances beyond our control e.g. fuel increases, government regulations, changes made by concerned Embassy / consulate

It is important to notice that various service providers may impose special terms and conditions regarding deposits, payments, and cancellation fees and / or refunds from time to time. All reservations would be subject to these additional conditions.

All/Any expenses passengers might incurred due to circumstances beyond our control such as flight cancellation/delays, accidents of any nature, bad weather, natural calamities, medical evacuation, supplier policies, etc. It is suggested that clients take out travel insurance.

Refund Policy

All payments to us are non-refundable and non-transferable. This policy is because we have contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds. This policy enables us to keep our package prices competitive and allows you to meet budget on your vacation.

Travel Documentation

Traveler is responsible for ensuring that he or she meets foreign entry requirements and that his or her travel documents, such as passports and visas, are valid and compliant. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Airline Policy

We are not responsible for the services and policies imposed by the applicable airlines. Airline schedules and flights are subject to change without notice. We are not responsible for penalties incurred for tickets, international or domestic, not issued by us due to schedule and/or flight changes. Airline reservations completed online are subject to review and should we deem it necessary, may be rebooked to match minimum connecting time requirements and/or travel package itineraries, in which case customer will be notified immediately.

Airlines reserve the right to demand immediate issuance of tickets whenever they determine that specific flights are heavily booked, even when normal ticketing rules do not require tickets to be issued until a later date. In this instance, we will require immediate and full payment of the airfare. This situation overrides invoice terms and conditions, and payment due dates through any payment plans you may enter into with us. If full payment is not received, seats will be cancelled by the airline and may not be available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements and airfare will be the sole responsibility of the traveler. We will do our best to use major carriers for these flights. There may be times when discount carriers are used. Travelers will be notified beforehand if this is the case.

Hotels and Cruises

Our hotel and cruise ship profiles are based upon information provided to us by hotel and cruise ship partners and their representatives, including images and descriptions of individual properties. We do our best to maintain current information, however we are not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties.

Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded in accordance with applicable cruise line policy. We take no responsibility for ship substitutions or itinerary changes imposed by a cruise line and we are not responsible for any losses you may incur, including the issuance and/or cancellation of airline tickets or visa fees.

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